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Please Note: We will be closed Nov 26-27, 2020. Orders placed after 12:00pm PST on Wed Nov 25th will ship on Mon Nov 30th. Thank you.

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SHIPPING POLICY


PLEASE NOTE: Because of the coronavirus pandemic there may be a delay in shipping your order or in the carrier delivering your order. Please know that we are doing everything possible to get your order out in a timely manner.

 

Orders placed by 12:00pm Pacific Time [3:00pm Eastern Time] Monday through Friday normally ship within 1-2 business days.

Orders placed after 12:00 pm Pacific Time [3:00pm Eastern Time] should ship within 2 business days. (We are closed on Saturday & Sunday)

FastenerUSA.com is not responsible for shipping delays due to inclement weather, vehicle breakdowns, labor strikes, or other acts beyond our control.

FastenerUSA is not responsible for theft. Unless otherwise noted all orders ship with "No Signature Required". In many cases this means your package may be delivered and left in a conspicuous place while you are away. Once delivered neither we nor the Carrier can be held responsible for any acts of theft. "Signature Required" shipments are available by request. 

Free Shipping terms and conditions
* Offer includes all 50 states. 

* In-Stock items that are marked "Free Shipping" normally deliver within approximately 3 to 5 business days (Excluding Weekends & Holidays) to most locations within the United States. 

* Items eligible for Free Shipping are clearly marked throughout this website. On those specific items Free Shipping applies regardless of quantity, weight, or price. 

* By choosing the method "Free Shipping" you authorize FastenerUSA.com to determine the shipping method. Most orders deliver in approximately 3 to 5 business days (Excluding Weekends & Holidays) via UPS, USPS, or Common Carrier.  **Larger orders may be assigned to ship via Common Carrier. Delivery may extend into approximately 5 to 7 business days (Excluding Weekends & Holidays) depending on your location. Lift gate service is included for residential deliveries if necessary.**

**If your order has not delivered after 5 business days (7 business days for Common Carrier) please call customer service toll free at 877-593-2723**

UPS Services
* Shipping cost is calculated according to current UPS Rates.
* Transit times are according to business days and exclude weekends and holidays.
* Transit time does not include the shipping day. For example if your order is shipped on Monday, UPS Next Day Air would deliver Tuesday; UPS 2nd Day Air - Wednesday; UPS 3 Day Select - Thursday; etc.

UPS Services for Domestic Shipping (within the USA)
UPS Next Day Air - Next business day by mid day to most locations
UPS Next Day Air Saver - Next business day by the end of day
UPS 2nd Day Air - 2nd business day by end of day
UPS 3 Day Select - 3rd business day by end of day
UPS Ground - up to 5 business days depending on delivery location

International Shipping
You must have your own shipping account for shipping outside the USA. During the checkout process please select the shipping method Use My Shipping Account, Email your Carrier Name (FedEx, UPS, DHL, etc), Account Number, and Shipping Method to orders@fastenerusa.com. Please remember to reference your Fastener USA Order Number **IMPORTANT: Additional customs/duties/brokerage fees may apply, payable to your customs broker or carrier prior to delivery

 ups transit map

usps transit map